Workshop Intermediate to Advanced
100% English for emails, or
50% – 50% English for emails – English for reports, or
100% English for reports
The aim of this course is to consolidate and improve the capacities of employees who need to write in English. The written word is a powerful business tool which can help you improve relationships with clients and colleagues. In this course, you will learn how to communicate confidently with a range of readers.
The course does presuppose a reasonable level of grammatical awareness.
- Course outline may include:
- Key expressions for emails and reports
- Asking for and sending information
- Giving good or bad news
- Making mild and strong complaints
- Making a point and give a warning
- Requesting action
- Apologising
- Replying to complaints and advise customers
- Arranging and confirm meetings
- Writing simply, briefly and quickly
- Structuring and organising paragraphs
- Writing a purpose statement and producing a report plan
- Linking words.
- Reinforcing facts and make recommendations
- Using appropriate style and formality
- Structuring and writing reports
- Writing summaries
As the course progresses students will produce a portfolio of written assignments incorporating all the aspects of writing covered in the course.