Workshop – Upper Intermediate to Advanced

Most participants on this course are experienced HR professionals.

Course content summary
With the increase in pan European teams it has become increasingly necessary for managers to hold recruitment interviews in English. This course will provide you with the English language skills needed to perform in a variety of work situations, including interviewing applicants, conducting appraisals, participating in meetings and using the telephone. The written and spoken work will be valuable in both formal and social situations.

The course is designed to develop participants’ language and communication skills in a professional context. In order to provide a framework for the course, topic areas may include:

  • national and international labour market
  • single European market: free movement of labour
  • internationalisation of work practices
  • organisation and leadership
  • financing personnel
  • recruitment
  • training, motivation and rewards
  • insurance and pensions
  • working abroad
  • redundancies and settlements
  • managing change
  • social welfare

Key language skills and communication strategies covered in the course include:

  • effective communication skills for meetings and negotiations
  • effective participation in discussions
  • giving presentations
  • persuading and compromising
  • summarising
  • written communication including email, reports and formal letters
  • effective telephoning skills
  • hosting visits, socialising, meeting and greeting
  • making proposals, offers, suggestions
  • opening/closing meeting objectives